This cookies policy (hereinafter, “Cookie Policy“) explains the use of cookies on the website www.plenergy.es (hereinafter, the “website“), owned by PLENERGY GRUPO, SL (hereinafter, “PLENERGY“), with registered office at Calle Torrelaguna 64, Edificio Fiteni III, Planta 2- CP 28043 – Madrid.

In this Cookies Policy, we want to give you clear and precise information about the cookies we use, detailing below what a cookie is, what it is used for, what types of cookies we use, what their purpose is and how you can configure or disable them if you wish.

1. WHAT IS A COOKIE AND WHAT IS IT USED FOR?

A “cookie” is a small file containing browsing information that is stored on an electronic device. The collection of cookies from all our users helps us to improve the quality of our website, enabling us to monitor which pages are useful, which are not and which could be improved.

Among other purposes, cookies allow this website to store and retain information about the browsing habits of users or their devices, to recognise the user, obtain information or personalise the way in which the content is displayed.

Cookies will never damage your computer. However, the fact that they are active helps us to identify and resolve errors on the website.

2. WHAT TYPES OF COOKIES ARE THERE?

Cookies that depend on the entity holding the cookies, these are: 

• Own cookies: these are sent to the user’s end-use equipment from our equipment or domain and allow us to provide the requested service.
• Third-party cookies: these are sent to the user’s end-use equipment from equipment or a domain managed by a third party.

Cookies that depend on the term during which they remain active, these are:

• Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website, so none of them remain registered on your computer’s hard drive. The information obtained through the use of these cookies is used to analyse web traffic patterns. They provide a better experience to improve content and make the website easier to use.
• Persistent cookies. These are cookies that are stored for a certain period of time. The cookie will stop working after that date. The website reads these cookies each time you visit. These cookies are generally used to facilitate shopping and registration services.

Cookies according to their purpose:

• Technical cookies: allow browsing through the website and the use of the different services. They allow, for example, the control of traffic and data communication, can allow access to restricted areas, carry out the purchase process of an order, use security elements, store content in order to broadcast videos or share content through social networks.
• Preference or personalisation cookies: these allow information to be remembered so that the user can access the service with certain characteristics that can differentiate their experience from that of other users according to previously personalised parameters, such as, for example, the language, the number of results to be shown when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.
• Analytical or statistical cookies: these allow the tracking, monitoring and analysis of user browsing and behaviour. The information collected through this type of cookies is used to measure the activity of the websites, in order to introduce improvements based on analysis of the data on the use that users of the service make.
• Behavioural advertising cookies: these store information on users’ behaviour obtained through continuous observation of their browsing habits, allowing a specific profile to be developed in order to display personalised advertising.

3. WHAT COOKIES DO WE USE ON THIS WEBSITE?

In particular, the website uses the following own and third-party cookies:

• OWN COOKIES:

• THIRD-PARTY COOKIES: 

The website also makes use of Google Analytics, a web analytics service provided by Google, Inc., headquartered at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (“Google”). Google Analytics uses cookies to help the website analyse how users use the site. 

The information generated by the cookie about your use of the website will include the processing of your IP address and will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

More information on the type of cookies used by Google Analytics and their duration can be found on the Google Analytics website at: https://developers.google.com/analytics?hl=es

The information stored shall not be the subject of an international transfer of data, [except as indicated above. These cases are specifically the following: Google Analytics].

4. DO I HAVE TO ACCEPT THE USE OF COOKIES?

It is not necessary to accept cookies that are not required. The user can manage and, where appropriate, accept the cookies mentioned in this Cookies Policy prior to their installation. PLENERGY may only make use of cookies with the prior express consent of the user, given on their first visit, which will be renewed periodically (every two years maximum) or each time the user deletes their search history in their browser.

In accordance with the applicable regulations, the use of the following types of cookies does not require your express consent : (i) technical cookies; (ii) user interface customisation cookies marked or chosen by the user and (iii) own analytical cookies that only process aggregate data for strictly statistical purposes, provided that the user is given the possibility of rejecting them.

5. HOW CAN I MANAGE COOKIES?

Users can configure the installation of cookies during the website configuration process and are aware that disabling cookies and similar technology may affect the normal use of the website and the services provided by the website.

However, to disable the cookies installed by the website, users may (i) configure them in the Configuration Panel enabled by PLENERGY, or (ii) follow the instructions for their equipment in each browser. For example:

• With Internet Explorer: Tools -> Internet Options -> Privacy (also available at the following link: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies).
• With Firefox: Tools -> Internet Options -> Privacy (also available at the following link: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias).
• With Google Chrome: Setup -> Preferences -> Security -> View (also available at the following link: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=es).
• With Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac

Neither this Website nor its legal representatives are responsible for the content or accuracy of the privacy policies of the third parties mentioned in this Cookie Policy. Web browsers are the tools responsible for storing cookies and it is from here that users should exercise their right to delete or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by such browsers. In some cases, it is necessary to install cookies so that the browser does not forget your decision not to accept them.

6. PRIVACY POLICY

To consult the rest of the information on the processing of their personal data, as well as their rights and how to exercise them, users can go to the Privacy Policy.

7. CHANGES TO THE COOKIE POLICY

PLENERGY may modify this Cookies Policy because it includes new cookies, or in accordance with new legislative or regulatory requirements, or in order to adapt this policy to the instructions of the data protection control authorities. When significant changes are made to this Cookie Policy, users will be notified by means of an informative notice on the Website and, if necessary, by requesting their consent again.

If you have any doubts or queries about this Cookie Policy, please do not hesitate to contact us through the contact section of the website or at the following email address protecciondedatos@plenergy.es.

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