Cookie Policy

We want to provide you with the best online experience with our website and in the context of current data protection regulations. Therefore, below you will find detailed information about the use of cookies and the services we use on this website. Of course, you can do this by clicking on the “Cookie settings” link at the bottom of the page. Therefore, we use different cookies and services to ensure the functionality of our website and make it easy, intuitive and provide you with the best information.

In compliance with the duty of information contained in paragraph 2 of Article 22 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, as well as the Data Protection regulations (RGPD 2016/679 and Organic Law 03/2018) this cookie policy aims to inform you clearly and precisely about the cookies used on the website.

www.plenoil.es

and in our APP for mobile devices.

What are cookies?

A cookie is a small file that websites send to your browser and download to your computer. Cookies allow the website to store and retrieve information about your visit, such as your preferred language and other options, in order to improve the services offered and contribute to a better browsing experience for the user.

Types of cookies

Depending on who manages the domain from which the cookies are sent and the data is processed, a distinction will be made between first-party cookies and third-party cookies.

Cookies can also be classified according to the length of time they remain stored in the user’s browser, distinguishing between session cookies or persistent cookies.

Finally, depending on the purpose for which the information collected is processed, cookies can be classified into the following categories:

Technical cookies: allow the user to browse a website and use some of the services offered by the same (such as, for example, those used to remember the elements of a shopping cart).
Personalization cookies: allow the user to access the website with certain characteristics, such as language.
Security cookies: they are used to prevent or hinder attacks against the website.
Add-on cookies to share social content: the so-called plug-ins, which allow content to be shared on social networks.
Analysis cookies: they allow the responsible to monitor the user’s behavior.
Advertising cookies: allow the management of advertising space on the website.
Behavioral advertising cookies: like the previous ones, they are used to manage the advertising spaces of the website based on the information collected about the user’s behavior and habits, adapting the advertising to the user’s profile.
Geolocation cookies: used to find out the country where the user is located.

Authorization for use

In accordance with the cookie notice displayed on the website, as a user you can expressly consent to the use of cookies that require consent; however, the use of technical or necessary cookies does not require consent. Notwithstanding the above, as a user you can modify your browser settings to refuse the use of cookies.

How to modify cookie settings

You can restrict, block or delete cookies from
www.plenoil.es
and our APP or any other web page using your browser. In each browser the operation is different, you can find how to do it in the help menu of your browser where the procedure for removal is established. For more information:

Google Chrome:

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es

Mozilla Firefox:

https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Safari:

https://support.apple.com/es-es/guide/safari/sfri11471/mac

Internet Explorer:

https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer

It is possible that by disabling cookies the website may not function properly or you may not be able to access certain features of the website.

Cookies used on the web and app

Different types of cookies are used on the web portal for different purposes, the cookies used are listed below:

Technical and customization cookies
Identification and authentication, navigation, interface customization. These Cookies are used to identify the user during the session, prevent the user from having to repeat authentication processes on the website, speed up some website processes.

User identification: Used to identify and authenticate the user. They also contain technical data of the user session.
such as, for example, connection timeout, session identifier, etc.
Session ID: Identifies the user’s http session. They are common in all web applications to identify requests.
of a user in a session.

Navigation analysis cookies: These Cookies obtain generic information about user accesses to the website to subsequently provide us with aggregated information on such accesses for statistical purposes.

Google Analytics: They allow tracking the website through the Google Analytics tool, which is a service provided by Google to obtain information on user access to websites. Some of the data stored for further analysis are: number of times a user visits the website, dates of the user’s first and last visit, duration of visits, from which page the user accessed the website, which search engine the user used to reach the website or which link the user clicked on, from which part of the world the user accessed the website, etc. The information generated by the cookie about your use of the website will be transmitted to and stored by Google Inc (USA based company). The configuration
of these cookies is predetermined by the service offered by Google, so we suggest you consult the Google Analytics privacy page, https://support.google.com/analytics/answer/6004245?hl=en, for more information on the cookies it uses and how to disable them (bearing in mind that we are not responsible for the content and accuracy of third-party websites).

In Plenoil we never store the personal data of our users, except in case of voluntary registration in any of the sections that may have been enabled for this purpose within the website or App, in order to make use of the services we make available to you.